Frequently Asked Questions

We collect your preferences (dates, guests, port, boat type) via the request form. Within working hours we send the first selection in ~25 min. An option is placed on your chosen boat; contract and payment plan are shared; we guide you with check-in info and route suggestions.

For crewed charters, the boat, equipment, insurance and standard crew fees are included. Exclusions typically are fuel, food & beverages, marina/mooring fees, optional water toys and gratuities. Your quote lists all items clearly.

Typically a 30–50% deposit confirms the reservation; the balance is due before check-in. We offer bank transfer and selected card options. Currency and schedule are specified in the contract.

Terms vary by owner. Early cancellations may allow partial refund of the deposit, while peak-season deductions can be higher. For safety-related weather issues, we try to offer flexible alternatives.

Gulets and sailing/catamarans are commonly weekly. Gulets may offer 3–6 day charters exceptionally. Motor yachts are usually 4–5 days; 2–3 days may be possible depending on availability.

June–September is peak season. May and October are calmer and great for value. April and November are variable; routes can be adjusted accordingly.

Mostly Göcek and Fethiye; Bodrum and Marmaris are also options. Depending on availability we can consider Kaş, Datça, Selimiye and Orhaniye.

Gulet: space and comfort; great for families/groups. Motor yacht: speed, flexibility, premium comfort. Sailing/catamaran: close-to-sea feel, sailing experience and economy. Share your needs and we’ll suggest the best fit.

Many boats have A/C (typically with shore power/generator), Wi-Fi, 220V outlets and water toys. We list these details clearly with options.

Yes. Many boats can install safety nets, prefer shallow bays and offer flexible routes. Please share baby/child equipment requests in advance.

All boats operate with mandatory safety equipment and insurance. Details vary by boat; we share them in the contract and inventory list.

Yes. Bareboat charters require a valid certificate (e.g., ICC/RYA) and sufficient experience. If you don’t have one, we recommend a skippered charter.

Within working hours we reply on average in 25 minutes. After hours our on-call team responds; times may be longer. For the fastest contact, use WhatsApp.

Fill out our request form, message us on WhatsApp, or reach us by phone/email. We’ll keep you updated via your preferred channel.

If you received a better quote for the same boat and conditions, share it with us; we’ll re-negotiate with the owner to offer the best possible price.

No. We clearly list all included/excluded items in the quote. No surprise charges - that’s our principle.

Typically 30–50%. In peak season, option periods are short so prompt payment may be needed.

Varies by contract, but usually 1–4 weeks before check-in.

Yes. Provide company or personal billing details and we will issue according to regulations.

A charter agreement is prepared for your selected boat and shared electronically. Once you approve the terms, payment steps follow.

Depends on season and owner. Off-season early-booking deals for summer are common.

Yes, especially for gaps in the calendar. Flexible dates increase your chances.

Where possible, we offer special rates or added services for group bookings.

On luxury motor yachts, an Advance Provisioning Allowance (APA) may be collected for F&B, fuel, marinas, etc. It is reconciled based on actual usage.

Not mandatory; it depends on your satisfaction. In the region, 5–10% of the charter fee is customary.

Subject to availability and contract terms. The earlier you inform us, the easier it is to offer alternatives.

Yes, if available - with the price difference.

If available, yes. In peak season, please let us know early.

Yes. We tailor contracts, formal quotes and billing to corporate needs.

With pleasure. We can arrange cakes/menus, decorations and photo/video upon request.

Usually check-in around 15:00 and check-out 09:00–10:00. Times vary by boat and are specified in the contract.

They can mean a wider selection and better pricing, especially in shoulder season.

Safety first. The captain may adjust route and schedule under unsuitable conditions; an alternative program will be suggested.

Saturday departures are common for many gulets and sailboats. Some boats can start on other days.

Book early. Option periods are short and prices higher during busy periods.

On some routes, yes. A repositioning fee may apply depending on logistics.

Not mandatory; depending on technical/provisioning needs, the first night may be in marina. If feasible, you sail to bays the same day.

Each boat’s deck plan and cabin types (master, double, twin) are shared with visuals in your quote.

Depends on the boat’s license. Legal capacity cannot be exceeded - it’s a safety requirement.

Many yachts undergo comprehensive maintenance before each season. Major refits are done periodically; we share details.

Paddle boards, canoes, ringo, water-ski, etc. are common. Jet-ski is optional on some boats.

It depends on engine power, route and speed profile. We share estimated consumption and cost in advance.

Depends on conditions and type; average passage is 5–8 knots - safety and comfort come first.

Some boats accept pets; an extra deposit may be required per cleaning/safety rules.

Usually prohibited indoors. On deck/open areas, allowed with safety rules.

When A/C runs, the generator may operate. For comfort, it’s used within set hours.

On many boats A/C runs at specific night hours. If you want all-day A/C, we’ll suggest boats with adequate generator power.

Most bays have 4G; some spots can be weaker. We can arrange extra packages/antenna solutions if needed.

Gulets usually have a chef. On motor/sailing yachts it varies; menus and provisioning are planned in advance.

Turkish is standard. Many crews speak English; some speak additional languages.

The captain navigates to the nearest facility; emergency procedures and equipment are in place.

Yes. Adult and child sizes are on board; special baby equipment can be requested.

Routes are adjusted for safe bays based on current forecasts. Passenger safety is always the priority.

Yes, a refundable security deposit (card hold) varying by boat. Some offer damage-waiver insurance.

Yes. The skipper/hostess introduces the boat, safety gear and emergency procedures.

Weekdays 09:00–20:00; weekends we respond with an on-call team depending on demand.

Yes. We securely receive IDs, passports, licenses via WhatsApp or email.

Primarily Turkish and English, with additional languages upon request.

Yes. We process data only for the reservation and never share without consent, in line with data-protection laws.

Absolutely. We’re here for feedback, lost-and-found and invoicing matters.

Reach us via WhatsApp, email or phone. We review all feedback diligently.

Two options: bring your own shopping, or send us a preferences list and we’ll provision and load the boat for you (provisioning service).

Our prices are for the whole boat (within stated capacity) per week or per day - not per person.

Yes, for selected boats. Any processing fees or FX differences by method are disclosed transparently in your quote.

Quotes are typically in Euro (€). Payments in TRY are converted using the Central Bank’s effective selling rate on the payment day.

It’s fully private and shaped to your wishes. The captain may suggest/make changes for the best experience considering weather, crowding and safety.

Yes, many boats are suitable. Additional transit log/customs fees and Greek taxes apply. Passports and valid Schengen visas are the guests’ responsibility.

Storage is limited; use soft, collapsible bags instead of hard suitcases. Bring plenty of swimwear, sunscreen, hat, sunglasses and a light jacket for cooler evenings.

To protect decks and for cleanliness, boats are usually barefoot or with clean, soft-soled boat shoes. Outdoor shoes are not worn on board.

Yes. There are always enough life jackets on board. Captains choose safe, shallow bays for swimming. Please inform us beforehand.

Depends on yacht size. Typically Captain, Chef and Deckhand. The captain handles navigation/safety, the chef the galley, and the deckhand service, cleaning and deck operations.

The yacht’s insurance covers the boat and third parties. For your health, personal items and possible trip cancellation, we strongly recommend personal travel insurance.